Privacy Policy

1. Introduction

At Blessed Mama Network (“we,” “our,” or “us”), accessible at blessedmamanetwork.com, we are committed to protecting your personal information and respecting your privacy rights. Your trust is essential to us, and we recognize the importance of safeguarding all personal data in compliance with applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services. We adhere to a privacy-first approach and ensure that personal information is processed lawfully, transparently, and with appropriate safeguards.

2. Scope of the Policy and Data Controller Role

This Privacy Policy applies to all visitors, users, and others who access blessedmamanetwork.com or interact with our content, services, and communications. Blessed Mama Network acts as the data controller for personal data collected through our website and related services. If you reside in a jurisdiction that provides enhanced protections for personal data, your rights will be respected as outlined herein.

3. Categories of Data We Process

We may process the following categories of personal data:

a) Usage Data
Includes information about your interactions with our website such as IP address, browser type, access times, pages visited, referring URLs, and unique device identifiers.

b) Account Data
Includes data you provide when creating or updating your account, such as full name, email address, physical address, phone number, and login credentials.

c) Profile Data
Includes details related to your preferences, purchase history, behavior on the website, and participation in promotions, surveys, or community features.

d) Communication Data
Includes records of communications with us, such as support requests, contact form submissions, and email correspondence.

e) Technical Data
Includes information about your device and software environment, such as operating system, mobile device type, system configurations, and network data.

f) Transaction Data
Covers information related to purchases, including payment details (processed via third-party providers), shipping addresses, order history, and billing information.

g) Preference Data
Includes your consent preferences regarding marketing communications, product interest preferences, and subscription settings.

4. Legal Bases for Processing

We process your personal data under the lawful bases established under the GDPR and, where applicable, under the CCPA. These bases include:

– Consent: Where you have provided clear affirmative consent for us to process your data for specific purposes.
– Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into one.
– Legitimate Interest: Where it is in our legitimate interests to process your data in a manner that does not override your privacy rights—for example, to ensure website security or improve our services.
– Legal Obligation: Where processing is necessary to comply with a legal requirement.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

– Right of Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data, subject to lawful limitations.
– Right to Restrict Processing: You have the right to limit how we process your information under certain conditions.
– Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format so you can transfer it to another party.

To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with applicable laws and within a reasonable timeframe.

6. Security Measures

We implement comprehensive technical and organizational security measures to protect your data. These include encryption of data in transit and at rest, role-based access controls, secure system configurations, periodic vulnerability assessments, employee training, and reliable backup solutions. We strive to ensure data integrity, confidentiality, and availability at all times.

7. International Data Transfers

As part of our operations, your personal data may be transferred to and processed in countries outside of your jurisdiction, including countries that may not offer the same level of data protection. In such cases, we employ safeguards such as Standard Contractual Clauses approved by the European Commission and ensure that all processing adheres to regional data protection requirements.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary by data category:

– Usage Data: up to 12 months from collection for analytics and security review.
– Account and Profile Data: retained as long as your account remains active or for 3 years after last activity.
– Communication Data: stored for 24 months for service quality and training purposes.
– Transaction Data: retained for 7 years for accounting and compliance.
– Preference Data: retained until consent is withdrawn or preferences are updated.

We securely delete or anonymize data when it is no longer required.

9. Cookie Policy

We use cookies and similar technologies to provide, improve, and analyze our services. Cookies are categorized as follows:

– Essential Cookies: Necessary for basic functionality and access to secure areas.
– Functional Cookies: Enable enhanced features and personalization.
– Analytics Cookies: Help us collect information on how users interact with our website to improve user experience.
– Performance Cookies: Monitor site performance metrics and detect errors or bottlenecks.

10. Cookie Management and Compliance

You have control over how cookies are used. You may decline the use of non-essential cookies through cookie consent banners or by adjusting your browser settings. For users under the GDPR and CCPA, we only activate non-essential cookies after receiving explicit consent. Additionally, you may withdraw or change your cookie consent at any time using the cookie settings available on our website.

11. Children’s Privacy

Our website, blessedmamanetwork.com, is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If we learn we have inadvertently received data from a child under 13, we will promptly delete such information from our records. Parents or legal guardians who believe their child may have submitted personal information may contact us at [email protected].

12. Policy Updates and User Notifications

We reserve the right to review and modify this Privacy Policy at our discretion to reflect changes in legal, regulatory, or operational requirements. Where material changes are made, we will provide notice via our website or other appropriate communication channels. Continued use of blessedmamanetwork.com after changes signifies your acknowledgment and acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Blessed Mama Network
Email: [email protected]

We are committed to complying with all applicable data protection standards and addressing your privacy concerns in a timely and responsible manner.